WE WILL IMPROVE YOUR SERVICE IN 12 MONTHS WITH OUR PROVEN IMPRINTING® PLAN

“Give us 12 months and we will give you fiercely loyal customers, a mission-minded team that delivers exceptional service, and a service framework that will serve you for a lifetime!”

CLICK HERE TO BEGIN A IMPRINTING® CONVERSATION WITH MICHAEL

THE PROVEN PLAN THAT TRANSFORMS YOUR SERVICE IN 1 YEAR!

WHAT WILL WE PROVIDE?

- Full Imprinting® consulting services

- On-site Imprinting® trainings

- Lifetime access to Imprinting® course

- SBV's-Custom training videos

- Micro-Trainings (Department trainings)

- Service data analyzation

- Custom published service content

- Surveys & focus groups

- Mystery shopper services

- Team accountability 'loops' & groups

- Ongoing Imprinting® service support

WHAT TYPE OF CONTENT CAN YOU EXPECT?

SEE SAMPLE CONTENT BELOW FROM OUR COURSES (INCLUDED IN THE '12 MONTH IMPRINTING'® PLAN) BELOW

WHAT IS IMPRINTING®?

'Imprinting' is hyper-customer loyalty produced by using the 6 distinct customer service practices found in every business known for superior service. Businesses of all shapes and sizes that are able to execute in tandem these 6 practices are able to make a significant imprint on those they serve.

Our unique approach will help your team make a greater imprint on those you serve!

Give us 12 months and we will transform your service!

WHEN IS THE BEST TIME TO BEGIN THE '12 MONTH IMPRINTING'® PLAN?

A year ago. The second best time is now!

CLICK HERE TO BEGIN THE 12 MONTH IMPRINTING® PLAN JOURNEY

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HURRY...GET 30 DAYS OF FREE TRAINING!

Sign-up for the '12 month Imprinting'® plan before February 15th, and you'll receive an extra month of Imprinting® training for FREE!

CLICK HERE TO GET THE PROCESS STARTED or CALL: (949) 245-0300 - EMAIL: [email protected]

SERVICES & PRODUCTS

As seen on

SELECT IMPRINTING TESTIMONIALS

"Michael has helped us unlock our potential with customers! As a result of Customer Relationship Imprinting, and this partnership, our team now finds more ways to achieve 'Relational Velcro' and make our customer's day."

Harley Davidson

"Michael and his team deliver! We have been blown away at all they have done to help us exceed patient expectations."

Loma Linda University Medical Center

"Michael understands the needs/wants of today's consumer. This unique approach to customer service will increase sales and profit at any business!"

Carl's Jr. Franchisee of the year and #1 ranked Carl's Jr. in the U.S.

"Michael exceeded our expectations! We would highly recommend His training."

BYU

"Michael has played a very strategic role in the development of our team that has enabled us to expand our imprint with customers like never before."

Polamarketing.com

"Michael's training hits at the heart of service excellence!"

Roar Beverages Inc

CLICK HERE TO START AN IMPRINTING CONVERSATION!

WHAT PEOPLE SAY ABOUT THE IMPRINTING® EXPERIENCE

"The trainings are very interactive. I learn something new at every training."

"Great lively and entertaining presentations. Thank you!"

"Michael is a great motivator"

"I like that everything to train us can be used, not only professionally, but personally."

"I like the variety in the customer experience trainings."

"Michael is great at what he does. His examples resonate well with us."

"Michael, you had my full attention every time and was enlightening."

"I like that there are workbooks to fill out, and we are able to keep for future reference."

"It brings me great joy! The way we communicate with each other is something I appreciate and I find value in Michael's genuine storytelling."

"Excellent trainings!"

"I really love how we get to interact with our coworkers in to figuring out more ways to help our customers."

"I love the stories shared during the training."

"Very knowledgeable and thorough."

"The regular trainings are beneficial because they help staff remember the purpose and serve as a refresher to stay focused on our goals and mission."

"Super helpful and fun! It’s motivating that michael gives us that push into giving great customer care!"

"Great speaker very motivational to start the week with a positive attitude."

"Michael is a very good speaker"

"This training has helped me to talk and collaborate with coworkers which I usually don't do so it is nice."

"I appreciate how he can read the room and know how to keep us engaged."

"Great source of training material and entertaining."

"I think the trainings are helpful in regards to building skills. I would want to continue doing everything I can to make it sustainable."

"I think Michael is a great public speaker and he does really well with the trainings."

"The trainings are entertaining I was skeptical at first. Michael is great. "The material sticks and you start to apply the tools presented in the course."

"I am pleased with the trainings, I like the stories because they make you understand the content."

CLICK HERE TO START IMPRINTING!

Let's Connect

Feel free to reach out any time

WE WILL IMPROVE YOUR SERVICE IN 12 MONTHS WITH OUR PROVEN IMPRINTING® PLAN

“Give us 12 months and we will give you fiercely loyal customers, a mission-minded team that delivers exceptional service, and a service framework that will serve you for a lifetime!”

THE PROVEN PLAN THAT TRANSFORMS YOUR SERVICE IN 1 YEAR!

WHAT WILL WE PROVIDE?

- Full Imprinting® consulting services

- On-site Imprinting® trainings

- Lifetime access to Imprinting® course

- SBV's-Custom training videos

- Micro-Trainings (Department trainings)

- Service data analyzation

- Custom published service content

- Surveys & focus groups

- Mystery shopper services

- Team accountability 'loops' & groups

- Ongoing Imprinting® service support

WHAT TYPE OF CONTENT CAN YOU EXPECT?

SEE SAMPLE CONTENT BELOW FROM OUR COURSES (INCLUDED IN THE '12 MONTH IMPRINTING'® PLAN) BELOW

WHAT IS IMPRINTING®?

'Imprinting' is hyper-customer loyalty produced by using the 6 distinct customer service practices found in every business known for superior service. Businesses of all shapes and sizes that are able to execute in tandem these 6 practices are able to make a significant imprint on those they serve.

Our unique approach will help your team make a greater imprint on those you serve!

Give us 12 months and we will transform your service!

WHEN IS THE BEST TIME TO BEGIN THE '12 MONTH IMPRINTING'® PLAN?

A year ago. The second best time is now!

00

00

00

00

HURRY...GET 30 DAYS OF FREE TRAINING!

SERVICES & PRODUCTS

As seen on

SELECT IMPRINTING TESTIMONIALS

"Michael has helped us unlock our potential with customers! As a result of Customer Relationship Imprinting, and this partnership, our team now finds more ways to achieve 'Relational Velcro' and make our customer's day."

Harley Davidson

"Michael and his team deliver! We have been blown away at all they have done to help us exceed patient expectations."

Loma Linda University Medical Center

"Michael understands the needs/wants of today's consumer. This unique approach to customer service will increase sales and profit at any business!"

Carl's Jr. Franchisee of the year and #1 ranked Carl's Jr. in the U.S.

"Michael exceeded our expectations! We would highly recommend His training."

BYU

"Michael has played a very strategic role in the development of our team that has enabled us to expand our imprint with customers like never before."

Polamarketing.com

"Michael's training hits at the heart of service excellence!"

Roar Beverages Inc

WHAT PEOPLE SAY ABOUT THE IMPRINTING® EXPERIENCE

"The trainings are very interactive. I learn something new at every training."

"Great lively and entertaining presentations. Thank you!"

"Michael is a great motivator"

"I like that everything to train us can be used, not only professionally, but personally."

"I like the variety in the customer experience trainings."

"Michael is great at what he does. His examples resonate well with us."

"Michael, you had my full attention every time and was enlightening."

"I like that there are workbooks to fill out, and we are able to keep for future reference."

"It brings me great joy! The way we communicate with each other is something I appreciate and I find value in Michael's genuine storytelling."

"Excellent trainings!"

"I really love how we get to interact with our coworkers in to figuring out more ways to help our customers."

"I love the stories shared during the training."

"Very knowledgeable and thorough."

"The regular trainings are beneficial because they help staff remember the purpose and serve as a refresher to stay focused on our goals and mission."

"Super helpful and fun! It’s motivating that michael gives us that push into giving great customer care!"

"Great speaker very motivational to start the week with a positive attitude."

"Michael is a very good speaker"

"This training has helped me to talk and collaborate with coworkers which I usually don't do so it is nice."

"I appreciate how he can read the room and know how to keep us engaged."

"Great source of training material and entertaining."

"I think the trainings are helpful in regards to building skills. I would want to continue doing everything I can to make it sustainable."

"I think Michael is a great public speaker and he does really well with the trainings."

"The trainings are entertaining I was skeptical at first. Michael is great. "The material sticks and you start to apply the tools presented in the course."

"I am pleased with the trainings, I like the stories because they make you understand the content."

Let's Connect

WAIT...I WANT TO SEND YOU MY BOOK FOR FREE!

That's right....100% free!