CHOOSE A COURSE AND THE NUMBER OF SEATS YOU NEED

COURSE OPTION 1: CUSTOMER RELATIONSHIP IMPRINTING®

COURSE OPTION 2: PATIENT RELATIONSHIP IMPRINTING® (PATIENT EXPERIENCE COURSE)

 

SPECIAL LIMITED TIME OFFER FOR FREE COACHING AT THE BOTTOM OF THIS PAGE

 

CUSTOMER RELATIONSHIP IMPRINTING® ON-DEMAND COURSE

It's time to make an imprint! Give your team consistent, exceptional, and comprehensive service training that will enable them to deliver exceptional service without exception! 

This course has over 45 video lessons, that includes lessons just for leaders, as well as a workbook with individual and team exercises, posters, and quotes to keep your team focused on service.

 

PATIENT RELATIONSHIP IMPRINTING® ON-DEMAND COURSE

The world of healthcare has become more patient-centric...is your team delivering exceptional...or average patient experiences? This course will help your organization meet and exceed the 5 unspoken needs of every patient. You'll discover how to make patient interactions more meaningful, and your team members, regardless of their role, will be given the tools to deliver exceptional service without exception! 

This course has over 45 video lessons, that include lessons just for leaders, and a workbook with individual and team exercises, posters, and quotes to keep your team focused on service.

FREE COACHING OFFER...WHEN YOU TAKE THE 90 DAY CHALLENGE!

JOIN THE 90 DAY CHALLENGE AND I WILL COACH YOUR TEAM FOR FREE!

I have created the 90 day challenge to help ensure your team can deliver exceptional service.. This challenge will include me coaching your team, exclusively, for the next 90 days for 100% FREE!

No...really! 

As your team goes through the Imprinting® course, I will provide 6 exclusive sessions to ensure your team is understanding and applying the Imprinting® methodology for the greatest impact. These sessions do not include any other organizations, but are exclusive meetings between your team and me! 

That's right! For a very limited time, sign-up for an Imprinting® course, and I will meet exclusively with your team for 6 separate (virtual) sessions to make sure they are implementing the Imprinting® methodology and delivering exceptional service without exception!

WHY AM I DOING THIS?

Because no one else is willing to give you their greatest asset (their time) for free in order to help your team deliver exceptional service! How many times have you purchased something only to find there was little or no support after your purchase? I am different and my Imprinting® methodology works so well, I am willing to offer you my time...for free! I want your organization to succeed in the world of service, and I hope this offer will help you to invest in your service and your team.

My schedule is limited, so let's connect and begin making an imprint on those you serve! 

 

-MICHAEL

 

 

CLICK HERE TO RECEIVE FREE COACHING